Welcome to Notre Dame University Hospital. Our mission is to provide exceptional healthcare in a caring and supportive environment. This handbook is designed to guide you through your stay and ensure you have all the information you need for a comfortable experience.
Visiting hours are scheduled as follows:
General Care Services:
10:00 am – 7:00 pm
(Two visitors at a time)
Critical Cardiac Unit:
12:30 pm – 1:00 pm
5:00 pm – 5:30 pm
(One visitor at a time)
Intensive Care Department:
11:00 am – 11:30 am
5:00 pm – 5:30 pm
(One visitor at a time)
Follow this step-by-step guide to ensure a smooth and efficient pre-admission process:
1. All required documents must be submitted by the patient to the Pre-Admission Department.
2. The Pre-Admission Unit will forward the documents to the Approval Unit.
3. The Approval Unit will conduct a review and may request any additional necessary documents.
4. Once the file is complete, the Approval Unit will send it to the provider for approval.
5. After receiving approval from the provider, the Pre-Admission Unit will be notified.
6. The Pre-Admission Unit will contact the patient to schedule the appointment.
If you need assistance or have an urgent request, our General Services office is here to help.
Contact: +961 09 644 644
Ext: 0
Need assistance or have feedback? Our Patient Relations Department is here for you. Whether you need help navigating the hospital, completing paperwork, or addressing concerns, don’t hesitate to reach out.
Contact: +961 09 644 644
Ext: 8257
To maintain a healthy environment, NDUH is a smoke-free facility. Smoking is strictly prohibited in all areas, including patient rooms and service departments.
The visit typically lasts 1 to 2 hours
After your visit, the hospital will contact you to confirm the date and time of your surgery and provide all necessary instructions.
Our Medical Records Department can provide the following upon request:
1. X-rays (provided after obtaining your doctor’s approval)
2. Copies of laboratory tests
3.A summary of your medical file
For assistance, please contact us at:
Contact: +961 09 644 644
Ext: 8137
Proper preparation is essential for a safe and successful surgery. Please follow these guidelines:
We’re here to support you throughout your experience. Below are some important contact details to ensure you have the assistance you need:
General Inquiries: +961 09 644 644, Ext: 0
Patient Experience: +961 09 644 644, Ext: 8257
Food Services: +961 09 644 644, Ext: 8257-8162
Medical Records: +961 09 644 644, Ext: 8257-8137
